Dairy and Frozen Clerk

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Dairy and Frozen Clerks play an important role in the success of our business, influencing customer experiences in the Dairy and Frozen Foods departments in many ways – product in-stocks, product freshness, pricing accuracy, department cleanliness and sanitation, and importantly, delivering remarkable service to customers. The position reports to the Dairy and Frozen Manager.

Responsibilities include, but are not limited to:

  • Greeting each customer with, “Good (morning, afternoon, evening)! Welcome to Rouses!”
  • Engaging in appropriate conversations with customers and thanking them for choosing to shop with us
  • Stocking merchandise using proper rotation techniques
  • Pulling items on the sales floor that are damaged or out-of-date and taking appropriate action
  • Understanding the store layout to easily locate products for customers
  • Completing assigned daily cleaning and sanitation procedures
  • Maintaining a professional personal brand representation in the proper Rouse’s uniform
  • Reporting to work on time and as scheduled
  • Other duties, as assigned


  • High School diploma or GED
  • Prior experience working in a retail grocery department
  • Able to pass a criminal background check and drug screen

Physical Requirements:

  • Able to stand for extended periods of time
  • Able to distinguish product quality and freshness standards
  • Able to stoop, squat, reach and maneuver to move product, boxes, bags, shelving, carts and equipment
  • Able to lift 50 lbs.