Cake Decorator

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Cake Decorators play an important role in the success of our business, influencing customer experiences in the Bakery department in many ways – creating eye-appealing decorated cakes, ensuring item availability on the sales floor, monitoring product freshness, maintaining department cleanliness and sanitation, and delivering remarkable service using product knowledge and suggestive selling. The position reports to the Bakery Manager.

Responsibilities include, but are not limited to:

  • Greeting each customer with, “Good (morning, afternoon, evening)! Welcome to Rouses!”
  • Engaging in appropriate conversations with customers and thanking them for choosing to shop with us
  • Decorating cakes and pastries with designs; trimming uneven surfaces and shaping cakes to specifications, as necessary
  • Maintaining cake decorating craftsmanship standards while achieving productivity goals
  • Packaging bakery items according to Rouse’s specifications
  • Assisting in product production, including breakout, proofing, baking, glazing and decorating, as directed
  • Setting bakery cases according to planograms, using signage and pricing labels as directed
  • Stocking cases and displays to maintain a fresh and full appearance
  • Rotating and culling items on the sales floor and in the cooler and freezer by date and taking appropriate action
  • Understanding the store layout to easily locate products for customers
  • Completing daily cleaning and sanitation procedures
  • Assisting with product ordering and receiving for the department
  • Maintaining a professional personal brand representation in the proper Rouse’s uniform
  • Reporting to work on time and as scheduled
  • Other duties, as assigned

Desired Qualifications:

  • High School diploma or GED
  • Ability to acquire a Food Handler Card (Alabama stores) within 90 days of hire
  • 1+ years of cake decorating experience
  • Able to pass a criminal background check and drug screen

Physical Requirements:

  • Able to stand for extended periods of time
  • Able to distinguish product quality and freshness standards
  • Able to stoop, squat, reach and maneuver to move product, boxes, bags, shelving, carts and equipment
  • Able to lift 50 lbs.