Florists play an important role in the success of our business, influencing customer experiences in the Floral department in many ways – creating eye-appealing arrangements, ensuring item availability on the sales floor, monitoring product freshness, maintaining department cleanliness and sanitation, and delivering remarkable service using product knowledge and suggestive selling. The position reports to the Floral Manager.
Responsibilities include, but are not limited to:
- Greeting each customer with, “Good (morning, afternoon, evening)! Welcome to Rouses!”
- Engaging in appropriate conversations with customers and thanking them for choosing to shop with us
- Creating beautiful, eye-appealing floral arrangements using Rouse’s specifications
- Changing cut flower water regularly
- Culling and trimming foliage and blooms on potted plants
- Processing cut flower and plant deliveries
- Setting floral cases according to direction, using signage and pricing labels as directed
- Stocking cases and displays to maintain a fresh and full appearance
- Taking appropriate action to control and record shrink
- Understanding the store layout to easily locate products for customers
- Completing daily cleaning and sanitation procedures
- Maintaining a professional personal brand representation in the proper Rouse’s uniform
- Reporting to work on time and as scheduled
- Other duties, as assigned
Desired Qualifications:
- High School diploma or GED
- Possess a Florist license (Louisiana only) or the ability to acquire one within 90 days of hire
- Able to pass a criminal background check and drug screen
Physical Requirements:
- Able to stand for extended periods of time
- Able to distinguish product quality and freshness standards
- Able to stoop, squat, reach and maneuver to move product, boxes, bags, shelving, carts and equipment
- Able to lift 50 lbs.