Teams are a reflection of their leader and a Rouses Grocery Manager demonstrates energy, humility and a strong desire to win every day. They expect and encourage the same commitment from their team members and work with them to maintain a positive department environment. They influence all customer service, operations and team member job experiences in the department. This individual is self-motivated and requires limited direction to achieve their objectives. The position reports to the Grocery Director.
Responsibilities include, but are not limited to:
- Leading the Grocery Department team to achieve sales and labor targets
- Guaranteeing a remarkable shopping environment including: friendly and helpful center-store team members who deliver exceptional customer service experiences, fresh products, impeccable safety and cleanliness conditions, in-stock merchandise and accurate pricing/signing
- Communicating effectively with customers, team members, store management and other Rouses business partners and vendors
- Training and coaching Grocery team members
- Performing team member performance conversations
- Supervising completion of required department activities, such as ordering, price checks, product rotation, transfers, removing out-dated items and maintaining safety and cleanliness standards
- Contacting vendors to request credits or other needs
- Following merchandising direction and creating visually appealing displays
- Maintaining advertised item in-stocks to maximize sales
- Using web apps to access reports, email and other systems
- Completing required paperwork, forms, etc. accurately and on time
- Supporting new store openings, as directed
- Other duties, as assigned
Qualifications:
- Strong knowledge of retail grocery products and operations
- 1+ years of experience in a retail grocery department
- 1+ years of experience in a team leadership role
- Able to work a flexible schedule
- Able to pass a criminal background check and drug screen
Physical Requirements:
- Able to stand and walk for extended periods of time
- Able to distinguish product quality and freshness standards
- Able to stoop, squat, reach and maneuver to move product, boxes, bags, shelving, carts and equipment
- Able to lift 50 lbs.
