Teams are a reflection of their leader and a Rouses Produce Manager demonstrates energy, humility and a strong desire to win every day. They expect and encourage the same commitment from their team members and work with them to maintain a positive department environment. They directly influence all customer service, operations, financial results and team member job experiences in the department. This individual is self-motivated and requires limited direction to achieve their objectives. The position reports to the Store Director.
Responsibilities include, but are not limited to:
- Leading the Produce Department team to achieve sales, profitability and labor targets
- Guaranteeing a remarkable shopping environment including: friendly and helpful Produce Department team members who deliver exceptional customer service experiences, fresh products, impeccable food safety, sanitation and cleanliness conditions, in-stock merchandise and accurate pricing/signing
- Preparing produce offerings to company specifications and programs
- Writing effective labor schedules
- Training and coaching Produce team members
- Communicating effectively with customers, team members, store management and other Rouses business partners and vendors
- Performing team member performance conversations – delivering counseling and corrective action, as necessary
- Supervising completion of required department activities, such as preparing value-added products, ordering, receiving, price checks, cost outs, transfers, and maintaining safety, sanitation and cleanliness standards
- Analyzing financial results to determine opportunities and solutions
- Contacting vendors to request credits or other needs
- Following weekly merchandising direction and creating visually appealing displays
- Evaluating product quality and freshness
- Collaborating with the local Produce and Floral Trainer to evaluate and continuously improve the customer experience in the department
- Monitoring use and maintenance of department equipment and facilities
- Using web apps to access reports, email and other systems
- Completing required paperwork, forms, etc. accurately and on time
- Conducting monthly physical inventory
- Supporting new store openings, as directed
- Other duties, as assigned
Qualifications:
- Current Food Safety Management Certification, or the ability to obtain one within 90 days of hire
- Strong knowledge of retail Produce Department products and operations
- 1+ years of experience in a retail Produce department
- 1+ years of experience in a team leadership role
- Able to work a flexible schedule
- Able to pass a criminal background check and drug screen
Physical Requirements:
- Able to stand and walk for extended periods of time
- Able to distinguish product quality and freshness standards
- Able to stoop, squat, reach and maneuver to move product, boxes, bags, shelving, carts and equipment
- Able to lift 50 lbs.
